wj22 Privacy Policy

1 Introduction

This Privacy Policy explains how wj22 ("wj22", "we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the wj22 platform at wj22.net. This policy applies to all players, including those accessing wj22 from Bangladesh.

By creating an account at wj22 or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This Privacy Policy forms part of the wj22 Terms and Conditions and should be read alongside them.

wj22 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We only collect what we need, we keep it secure, and we never sell it. If you have any questions about this policy at any time, please contact us at [email protected].

2 Data We Collect

wj22 collects personal data from you in two main ways: information you provide directly when registering or using the platform, and information collected automatically when you access wj22.

Information you provide directly:

• Full legal name and date of birth (required for account registration and age verification).
• Mobile phone number linked to your bKash, Nagad, or Rocket wallet.
• Account credentials including your chosen username and password (stored in encrypted form).
• Identity documents submitted for KYC (Know Your Customer) verification, where required.
• Communications you send to wj22 support, including live chat transcripts and emails.

Information collected automatically:

• Device information including device type, operating system, and browser type.
• IP address and approximate geographic location.
• Session data including login times, pages visited, and games played on wj22.
• Transaction history including deposits, withdrawals, bets placed, and bonuses claimed.
• Cookie data as described in Section 7 of this Privacy Policy.

3 How We Use Your Data

wj22 uses the personal data we collect for the following purposes. We only process your data where we have a legitimate reason to do so — either because it is necessary to provide the wj22 service to you, because we are required to by law, or because you have given us your consent.

• Account management: To create, maintain, and secure your wj22 account, including verifying your identity and age.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements.
• Platform improvement: To analyse how players use wj22 and to improve the platform's features, performance, and user experience.
• Responsible gaming: To monitor gaming behaviour and identify players who may need responsible gaming support.
• Marketing communications: To send you promotional offers and updates about wj22 — only if you have opted in to receive them.

4 Data Sharing

wj22 does not sell, rent, or trade your personal data to any third party. We may share your data with trusted third parties only where it is necessary to operate the wj22 platform or to comply with legal obligations. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.

The categories of third parties with whom wj22 may share your data include:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Where KYC verification is required, your identity documents may be shared with a trusted verification service provider.
• Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection systems to protect the wj22 platform and its players.
• IT and hosting providers: The companies that host and maintain the wj22 platform's infrastructure may have access to data as part of their service delivery.
• Regulatory and law enforcement authorities: wj22 may be required by law to disclose your data to relevant authorities. We will only do so where legally required and will inform you where permitted.

5 Data Retention

wj22 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable law and our internal data retention policies. The specific retention periods for different categories of data are as follows:

• Account data: Retained for the duration of your account and for up to five years after account closure, as required for legal and regulatory compliance.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in accordance with anti-money laundering regulations.
• KYC documents: Retained for up to five years after account closure or the completion of the relevant verification process.
• Support communications: Retained for up to two years from the date of the last communication.
• Marketing preferences: Retained until you withdraw your consent or close your account.

When your data is no longer required, wj22 will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, wj22 will delete what it is legally permitted to delete and will inform you of any data that must be retained for legal reasons.

6 Data Security

wj22 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wj22 platform.
• Encrypted storage of passwords and sensitive personal data on secure servers.
• Access controls that restrict access to your personal data to authorised wj22 personnel only.
• Regular security audits and vulnerability assessments of the wj22 platform.
• Fraud detection systems that monitor for suspicious account activity in real time.

While wj22 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your wj22 account and never share your login credentials with anyone.

7 Cookies

wj22 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use the following types of cookies on wj22:

• Essential cookies: These are required for the wj22 platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: These remember your preferences — such as your language settings and display preferences — so you don't have to set them every time you visit wj22.
• Analytics cookies: These help wj22 understand how players use the platform, which pages are most popular, and where improvements can be made. Analytics data is aggregated and anonymised.

wj22 does not use third-party advertising cookies or tracking pixels. You can manage or delete cookies through your browser settings at any time. Note that disabling functional or analytics cookies may affect some features of the wj22 platform but will not prevent you from playing.

8 Your Rights

As a wj22 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the wj22 support team via live chat or at [email protected]. We will respond to all requests within 30 days.

• Right to access: You can request a copy of the personal data wj22 holds about you at any time.
• Right to correction: If any of your personal data held by wj22 is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can ask wj22 to delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
• Right to object: You can object to wj22 processing your data for marketing purposes at any time.
• Right to data portability: You can request that wj22 provide your personal data in a structured, machine-readable format.
• Right to restriction: You can ask wj22 to restrict the processing of your data in certain circumstances, for example while a correction request is being reviewed.

9 Minors

wj22 is strictly for players aged 18 and above. wj22 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at wj22 or provided personal data to us, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has registered at wj22, we will immediately close the account, delete all associated personal data, and return any deposits made, in accordance with our Terms and Conditions. wj22 uses age verification measures during registration to prevent minors from accessing the platform.

10 Third-Party Links

The wj22 platform may contain links to third-party websites or services, such as game providers or payment processors. This Privacy Policy applies only to the wj22 platform at wj22.net. wj22 is not responsible for the privacy practices of any third-party websites or services that you access via links on the wj22 platform.

We recommend that you read the privacy policy of any third-party service before providing them with your personal data. wj22 has no control over and accepts no responsibility for the content, privacy policies, or practices of third-party websites.

11 Policy Changes

wj22 reserves the right to update this Privacy Policy at any time. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your personal data, wj22 will make reasonable efforts to notify you — either through a notice on the platform or by contacting you directly where we have your contact details.

Your continued use of the wj22 platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated Privacy Policy, you should stop using wj22 and may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this wj22 Privacy Policy or the way we handle your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the wj22 platform — the fastest way to reach us.
• Email: [email protected] — we aim to respond within 24 hours.